[Los Angeles Times] Disneyland's workers are undervalued, disrespected and underpaid

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Mickey Mouse appears during the lighting of "It's a Small World" ride, decorated for the holiday season on Nov. 12, 2015 at Disneyland in Anaheim. (Los Angeles Times)

By PETER DREIER and DANIEL FLAMING

Disneyland is famously promoted as the "happiest place on earth." But for many of the theme park's 30,000 employees, it isn't the happiest place to work. That's what we discovered after spending a year talking with Disneyland workers and conducting a survey of about 5,000 "cast members," as the company refers to its employees.

Since 2000, Disneyland's attendance (more than 27 million in 2016), daily ticket prices ($117 most days of the year for anyone over the age of 10) and revenues (more than $3 billion) have increased, but during that period, its employees' pay has dropped 15% in real dollars.

http://www.latimes.com/opinion/op-ed/la-oe-dreier-flaming-disneyland-employee-survey-20180228-story.html

 

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